Everbright and Omnidian work together to protect your investment in solar and provide you with professional performance monitoring and a five-star customer support experience.
Everbright and Omnidian work together to protect your investment in solar and provide you with professional performance monitoring and a five-star customer support experience.
We know your solar journey doesn’t end at installation. With your Omnidian-powered premium protection provided by Everbright, your system’s long-term health and optimal energy output is our top priority.
We monitor the performance of your system and contact you if it goes offline, stops generating energy, or if a component malfunctions — often before you know there’s an issue.
If we detect a problem, we start with remote diagnosis and troubleshooting to resolve issues faster. If a service visit is needed, we’ll help coordinate the appointment and ensure that your system is generating energy as expected when the work is complete.
You have unlimited access to Omnidian’s live, US-based solar experts for technical support.
PVT is a multistep process during which our experts review the health of your solar system using the thousands of datapoints ingested by our proprietary technology. We then monitor your system to ensure that it’s healthy. A few things we look at during PVT:
Consistent communication between your system and our technology allows our team to detect and quickly address unexpected outages or component failures.
We verify that all of your system’s components are powered and operational. Installation errors and faulty components are uncommon, but when they happen, we catch them early on and coordinate a resolution.
We ensure that your system is actively generating energy during the testing period.
If we find anything unusual during PVT, we will work with you or your installer to resolve any issues and ensure that your solar journey starts with a solid foundation. The result: third-party validation — and peace of mind that your system is operating at optimal performance.
PVT is just one way that EverBright protects your investment in solar energy. To learn more about the benefits Everbright partners with Omnidian to provide, click the button below to download a PDF summary of your benefits.
Omnidian’s mission is to protect and accelerate investments in clean energy through innovative technology, passionate teams, and an amazing customer experience. We are responsible for the performance of over 130,000 residential and commercial solar systems nationwide. The nation’s top solar lenders and investors count on us to protect their solar investments, and now you have access to the same investment-grade protection that these industry leaders count on.
Give us a call at 866.568.0068 or submit a request online at Omnidian.com/service-request. We’re always happy to assist you.
Our teams are available Monday–Friday, 7 AM–5 PM (PT) / 10 AM–8 PM (ET).
Access your system performance or request support directly from your account.